Privacy Policy

1. Introduction

Altrixy ("we," "us," or "our") operates the altrixy.com website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account registration data (name, email address, password)
• Profile information (job title, company, LinkedIn URL)
• Content you create (portfolios, interview recordings, documents)
• Payment and billing information (processed by our payment provider)
• Communications with us (support tickets, feedback)

2.2 Information Collected Automatically

• Device information (browser type, operating system, device ID)
• Usage data (pages visited, features used, session duration)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• LinkedIn profile data (when you connect your account)
• Single sign-on providers (Google, GitHub)
• Analytics and advertising partners

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Generate AI-powered portfolios and career content
• Process transactions and send related information
• Send administrative communications (updates, security alerts)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including TLS 1.3 encryption, access controls, regular security audits, and automated vulnerability scanning. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in operating the Service (hosting, analytics, payment processing)
• AI model providers for content generation (data is processed, not stored by them)
• Law enforcement when required by law or to protect rights and safety
• Business partners in the event of a merger, acquisition, or asset sale

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise these rights, contact us at privacy@altrixy.com. We will respond within 30 days.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain anonymized usage data for analytics purposes and may retain certain data as required by law for up to 5 years.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@altrixy.com
• Website: altrixy.com